PPRA System & Service Issues
Stakeholder intake form for property practitioners, agencies and consumers
About This Form
SITA is collecting information from property practitioners, agencies and consumers regarding issues experienced with the PPRA (Property Practitioners Regulatory Authority) and its systems.
Your responses will help identify recurring technical, registration and complaints-handling problems, so that they can be analysed and addressed.
Who Should Respond
- Property practitioners (agents)
- Principals
- Agencies and firms
- Consumers who have dealt with the PPRA
What We Ask
The form has seven short steps and most questions are optional:
- Your details and role
- Fidelity Fund Certificate (FFC) status and applications
- PPRA complaint history
- IT and system issues you have experienced
- A rating of PPRA service (response time, call centre, in-person, email and overall)
- Further comments and POPIA consent
Your Information
All information is treated confidentially and used for analysis and system improvement purposes only. POPIA consent is required to submit the form.









